Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Control Panel you will find a comprehensive Help Center section offering tons of help articles and regularly asked questions. They are answered by our support team of seasoned technicians. Just type in your question and our smart platform will give you the best answer.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a collection of educational video tutorials that visually display how to fix a typical issue connected with your Linux shared website hosting account. You’ll find the educational videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock help desk service and come with a sixty–minute support ticket response guarantee. Our seasoned tech support engineers will be available to you night and day and will solve any problem that you may possibly stumble upon within maximum sixty minutes after the helpdesk ticket submission. In most cases, a reply will be given to you in less than twenty minutes.